Frequently Asked Questions
Yes, you must create a new account in order to download your CD-Key straight away or to use your reward balance and check your order history. The procedure of creating new account is really easy and fast.
If there is no problem with the order you should receive your key momentarily, However sometimes the delivery can take up to 5H.
In case of any problem with your order (didn’t receive the key or the key doesn’t work) please create a ticket through your account and we will do our best to solve any problems with your order.
No, You will receive a digital code (Scan or .txt) only.
Yes, this is only possible if you have not yet activated the key, please create a ticket through your account and we will help you to cancel your order.
You should Create a ticket through your account with reason for cancel.